Terms & Conditions

The Website Owner, including subsidiaries and affiliates (“Orient Technologies Pvt Ltd” or “Orient” or “we” or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“https://www.orientestore.in”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in the website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

●Orient reserves the right to change the terms and conditions without notice.
●No one is liable for or takes warranty or guarantee of information found on the website. We exclude ourselves from liability of any inaccuracies or errors to the fullest extent as permitted by law and we expect the user to acknowledge this.

The contents of the website are owned or licensed in the name of Orient. The content includes, but is not limited to, designs, text, illustrations, description/ content, trademarks, trade/ brand names, graphics, icons and tags. It is expected of you to not use, duplicate, reproduce or distribute any component or content of the website without prior knowledge and authorization from Orient.

Misuse and unauthorized use of the Orient website may give rise to penalty, claim for damages and/ or a criminal offence. Orient shall not be liable for any loss directly or indirectly in case the transaction is declined on the account of the cardholder.

MEMBERSHIP ELIGIBILITY
You can shop on our website if you abide by Indian Contract Act, 1872; if your age is less than 18 years, you shall not register or open your account or transact on our website.

ELECTRONIC COMMUNICATIONS
All your communications with Orient are electronic. If you agree to use our services you are agreeing to receive electronic communications from our end. The electronic communications sent from our end legally serves the purpose of similar to those in writing. The legal requirements are in line with the Indian Information Technology Act of 2000.​

INDEMNIFICATION
You agree to defend, indemnify and hold Orient and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the site.​​

THE USE OF THIS WEBSITE IS SUBJECT TO THE FOLLOWING TERMS OF USE:
●All products, information and material available on the website are owned by and licensed to Orient. The content (products, information and material) includes however is not limited to the design, graphics, layout, notes, descriptions and appearance of the website. Reproduction of the content of the website is prohibited unless did in accordance to the copyright notice, which forms part of these terms and conditions.
●Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
●The content of the pages of this website is for your general information and use only. Orient reserves the right to change without notice. The products and information on the website may contain inaccuracies and we specifically exclude liability for any such inaccuracies to the fullest extent permitted under the law.
●We, as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

PAYMENT
Orient has partnered with PineLabs to help us with all our payment transactions. Hence we do not keep record of your card or bank details.

BILLING
All products on orientestore.in website reflect the Maximum Retail Price (MRP). Orient reserves rights to collect taxes/ duties or surcharges as applicable depending on the destination and the product.

EXCHANGES AND RETURNS
Exchanges or returns must be made within 2 days of receiving your order. You will need to call our support on 42928888. Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the return address. In case the tag is broken or the product is tampered then the parcel will not be taken back.

ORDER CANCELLATION BY ORIENT
Under unavoidable circumstances or due to external factors Orient reserves rights to cancel or refuse the dispatch of its merchandise. In case we cancel or refuse your order after payment has been made, the charged amount shall be reverted to the source account from which the payment was made within 30 days working days. Orient team will get in touch with you for any additional information required from you.

SHIPPING
Each product has a stipulated delivery time within which we take the responsibility for the delivery of your parcel. If there is a delay due to unavoidable circumstances, we shall update you about the same.

ACCOUNT OBLIGATIONS
Customer shall be responsible for maintaining the confidentiality of their Login Name and Password. Orient shall not be held accountable for any activity on your account.